Refund policy

Refund & Return Policy

 

All purchases from Vitamin Flight are final. We do not accept returns or refunds for change of mind, personal preference, incorrect selection, or any other reason unrelated to a product defect or order issue.

 

Damages and Issues

 

Please inspect your order upon reception and contact us as soon as possible if the item is defective, damaged, or you received the wrong item. Please provide clear photos or videos showing the issue so that we can evaluate the situation.

 

If the product is confirmed to be defective, damaged, or incorrect, we will process a full refund for the affected product.

 

Returns

 

We do not accept returns under normal circumstances. Items cannot be returned due to change of mind, personal preference, incorrect size, or incorrect selection.

 

Non-Returnable Items

 

All products are non-returnable and non-refundable unless the item is confirmed to be defective, damaged, or incorrectly supplied.

 

Exchanges

 

We do not offer exchanges. If you receive a defective, damaged, or incorrect product, please contact us at support@vitaminflight.com so we can review the issue and provide a full refund when applicable.

 

Refunds

 

If your product is confirmed to be defective, damaged, or incorrect, we will process a full refund to your original payment method.

 

Once the refund has been approved, it will be processed within 10 business days. Please note that your bank or payment provider may require additional time to complete the transaction.

 

If you have any questions regarding our refund policy, please contact us at support@vitaminflight.com.